SIMOLIO Quick Fix Guide on Samsung TV Optical Out No Sound
If you have not been able to connect your SIMOLIO 2.4G device to Samsung TV correctly according to the instructions in the manual, then we recommend that you follow the steps below to check and try.
Step 1: Set the audio output of the TV to Optical.
1, grab the remote and press the Home button.
2,scroll over to Quick Settings, and then up to Sound Mode.
3,Switch it to "OPTICAL "
Step 2: Adjust the audio output of the TV to PCM.
1, Select Sound, and then select Expert Settings.
2, Select Digital Output Audio Format--PCM
Still doesn’t work?
Because the same brand has different factory settings for different models, the exact setup procedure may be slightly different as a result. If you have already referred to the above steps but still have no effect, we recommend that you consult the relevant brand after-sales service for further support.
Tel: 1-800-726-7864
Support: https://www.samsung.com/us/support/contact/
Alternatively, you may contact us at support@simolio.com
FAQ: SIMOLIO Device & Samsung TV Optical Out No Sound
Q: Why is there no sound when I connect my SIMOLIO 2.4G device to my Samsung TV via optical?
A: The most common cause is incorrect audio output settings on your Samsung TV. The TV may not be set to output audio through the optical port, or the digital audio format may be incompatible with your SIMOLIO device.
Q: How do I set my Samsung TV to output sound through the optical port?
A: Press the Home button on your remote, scroll to Quick Settings, then up to Sound Mode, and switch it to "OPTICAL."
Q: What digital audio format should my Samsung TV be set to?
A: Set it to PCM. Go to Sound → Expert Settings → Digital Output Audio Format, then select PCM.
Q: I followed all the steps but still have no sound. What should I do?
A: Because Samsung TVs can have slightly different factory settings across models, the setup steps may vary. Try contacting Samsung support directly at 1-800-726-7864 or visiting samsung.com/us/support/contact.
Q: Can I contact SIMOLIO for help instead?
A: Yes! You can reach the SIMOLIO support team directly at support@simolio.com for further assistance.